Staff was very friendly and professional. I wish though as a Hilton club member and chronic Waldorf stayer, an upgrade would have been offered with better view but can´t complain really We were extremely happy with car parking service - car was waiting for us upon departure with all luggage nicely put in place. Really helpful especially for women:)
Aleksandra
2024년 7월
Views were beautiful in the junior suite on 13th floor. The location is very central (across from bikini and zoo, walking distance to KaDeWe and kudamm. Finishes in room as top quality what you would expect from waldorf, 4 seasons, or Ritz.
Matthew
2021년 11월
Really great hotel, even the smallest room is larger than some people's apartment, the bathroom could be a spa in it's own, the bath tub is large enough to have a couple taking a romantic bath without even touching, the walk-in shower (both present) is somewhere you never want to leave, the spa is quite nice. The terrace with the bar has an amazing view. The location is great. If you get a good rate (switch around the dates a bit, the difference can be couple hundred Euros!) this is actually a better deal than most expensive hotels with super tiny rooms in cities like Barcelona.
Stefan
2023년 8월
The hotel is in a great location for shopping and restaurants, but not walking distance to the main sightseeing area. The services are Waldorf level, the size of the suite was impressive, good quality amenities, a nice little spa and pool.
Dragos
2023년 9월
The hotel is always very well-maintained. The Staff very professional and attentive. Especially in the Breakfast room. The position is excellent, close to the stores and the Metro.
Francesco
2024년 9월
Location is fantastic, beautiful property, very posh in every way.
Jason
2024년 8월
Absolutely everything . I will definitely stay there again
Darryl
2024년 9월
This is a fantastic hotel in a great part of Berlin. I was here in December and the Christmas market was just outside - lovely! The room was immaculate with nice views across the city.
Graham
2024년 2월
The hotel really had the best service I have experienced in a top-notch hotel in a long time. For me, the best experience was with the concierge service. Long before our trip, there was a solution for everything, and they took so much work out of my hands that you cannot imagine. But everybody else (reception, breakfast staff, housekeeping, etc.) was really perfect, always friendly, committed, and the guests really felt special. It is something you can not find in many places anymore. Even room service with warm food at 11 p.m. was absolutely perfect. When we called a minute before the kitchen closed (the bar was closed for a private event and we were caught off guard), there was no moaning, or inconvenience in the voice on the phone, just a solution. Also, we had a wonderful meal in the room. At the time of my visit, there was no real restaurant in the hotel. Some snacks and ice cream, yes, but nothing worthy of such a hotel. That was a bit of a pity. And a lobby bar would be nice. But again, if you want to be pampered, this is the place to be. And of course, the location is also amazing. Thank you again to the staff for this perfect stay.
Dan1elc
2022년 2월
Breakfast was good, although it would be nice to be able to make one's own coffee with the buffet. The location was convenient for us. The bar had a great vibe. Cocktails took way too long to make - problem with either the number of bartenders or systems. Pleasant staff. Nice room.
John
2024년 1월